To reach our support simply email email@example.com
You order always includes a 30-day money back guarantee!
If you are dissatisfied with your service for any reason in 30 days, we will refund you (sometimes you have to return the order)
We believe a relax, smooth shopping experience is the key for our customers. We keep improving our website, stock, delivery for every single smooth shopping.
Most of our shopping is simple & self-service, fill your cart just like you are in any other brick and mortar store.
If you do not wish to keep an order, please refuse the package or return to (A 15% restocking fee is charged for bulk orders larger than 5 books):
**Please include a short note, that includes your order number explaining the reason for your return.**
Once we receive your return, we will promptly issue a refund to the account with which you placed the order.
Please note that if you are returning new books, they must be unused in order to receive a refund.
International Shipping Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
Policies, Terms and Conditions:
Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Click on the Bongo logo in the corner to get started!
accept the following credit cards: Visa, MasterCard, and Discover.
There is no surcharge for using your credit card to make purchases.
Please be sure to provide your exact billing address and telephone
number (i.e. the address and phone number your credit card bank has on
file for you). Incorrect information will cause a delay in processing
your order. Your credit card will be billed upon shipment of your order.
site may contain links to other sites on the Internet that are owned
and operated by third parties. You acknowledge that we're not
responsible for the operation of or content located on or through any
accept money orders, cashier’s checks, personal checks, and company
checks in U.S. Dollars only. Orders are processed upon receipt of a
money order or cashier’s check. For personal and company checks, please
allow up to 10 banking days after receipt for clearance of funds before
the order is processed. We cannot guarantee the availability of a
product by the time funds clear or payment is received. We will charge a
$25 fee on all returned checks.
a multiple product order, we will make every attempt to ship all
products contained in the order at the same time. Products that are
unavailable at the time of shipping will be shipped as they become
available, unless you inform us otherwise. You will only be charged for
products contained in a given shipment, plus any applicable shipping
charges. You will only be charged for shipping at the rate quoted to you
on your purchase receipt. The entirety of this shipping charge may be
applied to the first product(s) shipped on a multiple shipment order.
receipt of an electronic or other form of order confirmation does not
signify our acceptance of your order, nor does it constitute
confirmation of our offer to sell. Sample Store reserves the right at
any time after receipt of your order to accept or decline your order for
any reason or to supply less than the quantity you ordered of any item.
These Conditions will
supersede any terms and/or conditions you include with any purchase
order, regardless of whether Sample Store. signs them or not. We reserve
the right to make changes to this site and these Conditions at any
will ship your product as it becomes available. Usually, products ship
the same day if ordered by 5:00PM , or by the next business day if your
order is received after this time and for orders received on Saturday,
Sunday or any major holiday. However, there may be times when the
product you have ordered is out-of-stock which will delay fulfilling
your order. We will keep you informed of any products that you have
ordered that are out-of-stock and unavailable for immediate shipment.
You may cancel your order at any time prior to shipping.
keep your personal information private and secure. When you make a
purchase from our site, you provide your name, email address, credit
card information, address, phone number, and a password. We use this
information to process your orders, to keep you updated on your orders
and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of
current promotions, specials and new additions to the Sample Store site.
You may unsubscribe from our newsletters by following the unsubscribe
instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your
name, email address and mailing address. If you win, we will send the
prize to the address entered and notify you by email. When you enter a
contest or drawing you are also included in our newsletter list to
receive notice of promotions, specials and new additions to the Sample
Store site. You may unsubscribe from this news list by following the
unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to
personalize your experience and so that you may retrieve your shopping
cart at any time.
sites accessible through our site have their own privacy policies and
data collection practices. Please consult each site's privacy
policy. Our Store is not responsible for the actions of third parties.
will gladly accept the return of products that are defective due to
defects in manufacturing and/or workmanship for 30 days from the date of
purchase. Fulfillment mistakes that we make resulting in the shipment
of incorrect product to you will also be accepted for return 30 days
from the date of purchase.
Time -- Most orders received before 5:00PM will ship the same day,
provided the product ordered is in stock. Most orders received after
5:00 PM will ship the next business day. Orders are not processed or
shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping
or transit time offered to you by Sample Store or other parties only as
an estimate. We encourage you to order in a timely fashion to avoid
delays caused by shipping or product availability.
Store shall automatically charge and withhold the applicable sales tax
for orders to be delivered to addresses within the same state. For
orders shipped to other states, you are solely responsible for all sales
taxes or other taxes.
the event a product is listed at an incorrect price due to
typographical error or error in pricing information received from our
suppliers, Our Store shall have the right to refuse or cancel any orders
placed for product listed at the incorrect price. Our Store shall have
the right to refuse or cancel any such orders whether or not the order
has been confirmed and your credit card charged. If your credit card has
already been charged for the purchase and your order is canceled, Our
Store shall immediately issue a credit to your credit card account in
the amount of the incorrect price